The Fearless Organization
Creating psychological safety in the workplace for learning, innovation and growth
Amy C. Edmondson, 2019
Fear, in various forms, is probably the biggest obstacle for high performance in teams. Creating psychological safety, means removing fear. It means (all) people dare to speak up and it means that leaders actively listen and facilitate appropriate actions. This book tells numerous real live stories that clearly underline the importance of psychological safety, in any organization. Including the aspect of learning through failure.
- Part 1 introduces the concept of psychological safety.
- Part 2, chapter 3-4, is real life stories (some famous) that backtracks and shows how lack of psychological safety can lead to disaster. Both with regards to business as well as to safety and even lives.
- Part 2, chapter 5-6, is real life stories that shows how leaders of companies have introduced mindset, principles and practices that creates an environment that is truly psychologically safe.
- Part 3 provides a leader´s toolkit that may help you to deploy a psychologically safe environment in your organization. Including a handy psychological safety FAQ.